Customer Service Representative (German speaking)
On-site- Rotterdam, Zuid-Holland, Netherlands
Customer Service Germany
Job description
Join our dynamic and rapidly growing scale-up company, a global leader in specialized multivitamins for individuals who've undergone weight loss surgery. At FitForMe🚀, we're on a mission to improve quality of life and well-being. As we expand, we're searching for a talented and enthusiastic individual to join us as a Customer Service Representative, with fluency in German.
What You'll Do:
As a Customer Service Representative at FitForMe🚀, you'll be an essential part of our Customer Service German-speaking team. You ensure top-notch service delivery to our customers. You will handle inquiries, resolve issues, and provide (product) advice. Your role will directly impact our company's growth by ensuring happy customers. If you're passionate about caring for customers, motivated by our mission, and thrive in a dynamic environment, we want to hear from you!
Responsibilities:
- Provide excellent service to customers via phone, email, and chat. 💬
- Give (multivitamin) product information and intake advice.📄
- Establish trust in our products and our brand. 🚀
- Create a meaningful connection between our customers and our company. 🤝
Job requirements
- You are a native German speaker, and you're professional in English too. 💼
- You have a passion for health, nutrition, and lifestyle✨ . A background in nutrition or dietetics is advantageous.👀
- You have at least 2 years of (📞inbound) Customer Service experience.
- You can connect with customers and teammates effortlessly. We are looking for someone who can build good relationships.
- You are all about getting things done and are motivated by achieving targets 🎯. If you're driven to succeed, you'll fit right in. 😉
- You can manage different tasks and systems, smoothly and efficiently.💡
FitForMe 🚀 perks & benefits:
- Open Company Culture: A workplace where employees collaborate, support one another, and communicate openly.
- Career Growth: Opportunities to learn, develop skills, and advance within an international scaling-up company.
- Diversity and Inclusion: A commitment to fostering a diverse workforce and an inclusive culture where all perspectives are valued.
- Health and Wellness: Benefits that prioritize physical and mental health, such as monthly massages and a wellness program. Freshly served, nutritious lunches to promote well-being and energize employees.
- Global Presence: The chance to work with a company that operates on a global scale, offering diverse experiences and exposure to various markets.
- Fun at work: Regular company-wide events, parties, and team-building activities that foster positive working relationships. Opportunities to relax and enjoy downtime with colleagues to boost morale and teamwork.
Note: Even if you have questions or uncertainties after reading the job opening, or if you think that you may not meet every requirement, we are always open for a coffee or tea to have an open and informative conversation. We value diversity and inclusion, and we encourage all qualified candidates to apply.
Explore our LinkedIn Life page or Instagram page to learn more about FitForMe🚀, our mission, values, and the incredible team around the world! 🌍🌟
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